NCAPA Sponsor Spotlight – Merrill Deposition Services

Merrill Deposition NCAPA Spotlight22—Summer/Fall 2014
How long has your company been serving the legal community?

Merrill was founded in 1968,  about 46 years.

What is the primary focus of your business?

Merrill combines expert services, technology and insights that customers across the globe require to securely organize and distribute their complex, confidential and regulated information. Examples of Merrill’s focus include deposition, translation, attorney document review, virtual data room, document processing, eDiscovery, and paperless exhibit services.

What do you find to be the biggest challenge in providing services for the legal community?

A major challenge and also a defining trait when working with Merrill is consistency. Client firms grow, merge and down size, and their litigation support needs change respectively. Merrill’s challenge and priority is to remain consistent in our commitment to customer service, quality control and cutting edge technology.

What advice would you offer to paralegals to help them better communicate what they are looking for and deadlines when engaging the services of your company?

One of the fantastic resources available to our clients is MerrillONE.com. With internet availability, paralegals can access all transcripts and exhibits that have been provided by Merrill simply by logging in. They can also schedule, cancel or change a deposition, or detail the service such as adding video or real time. For large cases, our specialized case managers actually become the single liaison for scheduling which can also be a major time saving resource for the paralegal.

What has been the most challenging request or project that your company has ever been asked to perform?

One of the larger matters entrusted to Merrill was Discover -v- AMEX: Merrill covered more than 418 individual depositions worldwide, including next day delivery, streaming video and text. During the last month of discovery alone, there were 133 depositions. Similarly, Merrill also covered an HMO multi-district litigation which involved more than 150 cities and nearly 325 depositions, some in extremely remote areas. Our team delivered and exceeded expectations.

www.deposition.com

Merrill Deposition Services

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Categories: Court Reporting, Featured

Author:Larry Swope

Just a guy who enjoys solving challenges. Regional VP, Operations DTI Court Reporting Solutions 800.292.4789

MERRILL LAD

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